I suggest you read and try the suggestions on the article. If Remote Assistance invitations have been disabled on your PC youll see an error message.
Click the Remote settings link from the left menu on the pop-up interface.

Windows 7 remote assistance. Right-click on the This PC icon on your desktop and then select Properties. To enable Remote Assistance. To start Remote Assistance from the menu click Start All Programs Maintenance and select Windows Remote Assistance.
This is a video on how to use remote assistance. Enable Remote Assistance in System Properties Right-click on the This PC or My Computer icon on your desktop and then click Properties. To open System Properties go to Control Panel All Control Panel Items System.
Windows Remote Assistance is a tool that Microsoft has integrated into the Windows 7 operating system. If these computers are in a domain please confirm with your domain administrator if remote assistance is allowed. Here you can enter the computer name or IP address of a user you want to assist.
As with most windows configuration the easiest way to go about enabling it on your domain is via Group Policy. In order for Remote Assistance to work it must be enabled on the destination computer. Users requesting assistance may save the invitation as a file send an email or from a Windows 7 platform use Easy Connect.
If you start Windows Remote Assistance by typing msra offerra at a command prompt youll see a dialog box similar to the one following. Unlike remote desktop it allows the person you are helping to see the sc. To request assistance select Invite Someone you trust to help you.
Choosing StartControl PanelSystem and SecuritySystemRemote Settings. Right click the new Group Policy object and proceed to edit it. Select the Allow Remote Assistance Connections to This Computer check box and then click OK.
In the search box on the taskbar type remote assistance and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Type assist in the Start Menu search box and click on Windows Remote Assistance In the window that appears select Invite you trust to help you The system will ask how you want to send the invitation. Its a program built into windows.
The search box will show up and deliver the results. The ability to offer assistance in this way is intended primarily for corporate help desks and technical support centers within. Open Windows Remote Assistance via Search Just click the Start button and directly type remote assistance.
Microsoft offers a step by step lesson for Offering Remote Assistance on the Vista platform which is almost identical to the Windows 7 methodology. Then on the Remote tab select the Allow Remote Assistance connections to this computer check box and then select OK. Assuming you want to get help with your PC click Invite someone you trust to help you.
You see the following Server Authentication Identity Warning and you click Yes to establish the connection. You can share control of both your mouse and keyboard with said user over either a LAN Local Area. It is in many regards similar to popular remote access applications like Teamviewer as it allows Windows 7 users to ask someone else to take a look at their computer system over a local area network or the Internet.
You use Windows Remote Assistance to connect to another computer by using the MSRA Offerra command in the Start Search box. Just click Repair and the troubleshooting tool will offer to enable Remote Assistance for you. Create a new Group Policy object named Unsolicited Remote Assistance.
You can still find it by opening the Start menu searching for Remote Assistance and clicking the Invite someone to connect to your PC and help you or offer to help someone option. To launch Windows Remote Assistance type MSRA in the search line and tap enter or right click and select run as administrator for elevated permissions. Be sure the Remote tab of the System Properties dialog box is showing.
If a third party firewall is installed you had better disable it temporarily to check the issue. By default Remote Assistance is enabled but we can check this in the System Properties on the Remote tag. Make sure the Allow Remote Assistance connections to the computer option is checked.
Select Use Easy Connect. Remote Assistance had the ability to share your Windows desktop with any other Windows user. Click the option Invite someone to connect to your PC and help you or offer to help someone to launch Windows Remote Assistance.
On the left side of the System window click Remote settings.
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